Privacy Policy
Last updated: December 23, 2024
Information We Collect
When you contact us or request an estimate, we collect information you provide directly, including:
- Name and contact information (phone number, email address)
- Property address or service location
- Project details, preferences, budget, and timeline
- Photos you share of your property
- SMS/text messaging consent preferences
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Communicate about your project via phone, email, or SMS (with your consent)
- Schedule consultations and appointments
- Improve our services and customer experience
- Send promotional communications (only with your explicit consent)
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:
- Service providers who assist us in operating our business (subject to confidentiality agreements)
- Legal authorities when required by law or to protect our rights
We do not share your phone number or SMS consent data with third parties for their marketing purposes.
SMS/Text Messaging Terms
By providing your phone number and checking the SMS consent box on our forms, you agree to receive text messages from Armstrong Construction regarding your inquiry, project updates, appointment reminders, and related communications.
Message Frequency
Message frequency varies based on your project needs and inquiry status. You may receive messages for appointment confirmations, project updates, and responses to your inquiries.
Message and Data Rates
Message and data rates may apply. Your carrier's standard messaging rates apply to all SMS communications. Armstrong Construction is not responsible for any charges from your wireless carrier.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at (615) 473-0841 or info@armstrongconstructiontn.com
After opting out, you will receive a one-time confirmation message. You will no longer receive SMS messages from us unless you opt in again.
Help and Support
For help with SMS messaging, reply HELP to any message or contact us at (615) 473-0841 or info@armstrongconstructiontn.com.
Supported Carriers
SMS messaging is supported by major US carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. SMS consent records are maintained for compliance purposes.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw SMS consent at any time
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Armstrong Construction
Phone: (615) 473-0841
Email: info@armstrongconstructiontn.com